IT Support Services Perth – Business and Home

What IT services does Geeks IT Perth offer?

Geeks IT Perth's services fall into seven groups: repairs and troubleshooting, security and virus removal, networks and Wi-Fi, email and Microsoft 365 or Google Workspace, backup and data, setup (printers, smart TVs, upgrades and custom builds), and managed business IT. Each is available onsite or remotely where the job allows.

Businesses that want ongoing support can use our managed IT plans, which give small offices and home-based businesses one team for day-to-day IT help without hiring in-house staff. See our business IT support page for plan details and pricing.

How our IT support works and what it costs

To raise a problem, call 08 6385 7940 or book an onsite or remote visit. Many software, email and Wi-Fi problems can be fixed in a remote session, and when a job needs hands-on work the same team comes onsite. This applies to home and business customers alike.

If you only need help now and then, ad-hoc support is $205/hour onsite and $125/hour remote, with a one-hour minimum and no call-out fee. See our rates and our Perth IT support cost guide for details.

Where we provide IT support in Perth

We visit homes and offices in the Perth CBD and in suburbs from Joondalup and Wanneroo in the north to Rockingham and Armadale in the south, and east to Midland and Kalamunda. We help remotely across the same area and cover Perth and its suburbs only. See our service areas page for the full list of suburbs.

Call 08 6385 7940 or book an onsite or remote visit and tell us what needs fixing.

What our customers say

Verified Google reviews from Perth business customers:

• "…when you run a business from home and need an IT specialist, these are the guys to call…" – Michelle, verified Google review

• "Geeks Perth have absolutely saved the day and resolved our business IT issues…" – Troy, verified Google review

• "We would highly recommend Chiarag to anyone who needs excellent IT service" – Bradley, verified Google review

How much does IT support cost in Perth?

Ad-hoc support is $205/hour onsite and $125/hour remote, with a one-hour minimum and no call-out fee. Managed plan pricing is listed on our business IT support page.

Do you come to my home or office, or can you fix it remotely?

Both. We visit homes and offices across Perth and its suburbs, or help remotely over a secure connection. Many software, email, Wi-Fi and virus problems can be fixed remotely without a visit, while hardware, networks, printers and setups that need hands-on work are done onsite. See our remote support page for what can be handled remotely.

Do you help home users as well as businesses?

Yes. We support homes and small businesses across Perth and its suburbs, including computer and laptop repairs, virus removal, Wi-Fi, printers, smart TV setup and tech help for seniors. Home users can book ad-hoc help at $205/hour onsite or $125/hour remote, with no call-out fee.

What areas of Perth do you cover?

We cover Perth and its suburbs only, from Joondalup and Wanneroo in the north to Rockingham and Armadale in the south, and east to Midland and Kalamunda. Check our service areas page to see the suburbs we visit, or call 08 6385 7940 if you are unsure whether your address is covered.

Do you repair laptop screens or motherboards?

No. We diagnose and refer screen, keyboard, charging port, hinge and motherboard repairs. We do handle laptop fault diagnosis and software repair, onsite or remote. See our laptop repairs page for the full scope of what we do.

What Is Onsite Computer Repair and How Does It Work in Perth?

Onsite computer repair means a technician comes to your home or business, diagnoses the problem at your desk and, where it can be fixed onsite, fixes it there, so you don't have to pack up a PC or laptop and drop it off. Geeks IT Perth does this across Perth and its suburbs.

Onsite visits can cover desktop PCs that are awkward to carry, computers that won't start or keep crashing, WiFi and printer problems, data backups and transfers, and new device setup. We work on Windows PCs, Macs and laptops, and we also clean up viruses, scam apps, malicious profiles and hijacked browsers on iPhone, iPad and Android.

How an onsite visit works

1. Call 08 6385 7940 or use our booking page and tell us what the computer is doing.
2. We agree a time with you.
3. A technician comes to you, diagnoses the fault and, where it can be fixed onsite, fixes it there.
4. You get a plain explanation of what was wrong and what, if anything, needs replacing.

Should I choose onsite or remote support?

Choose onsite when hardware is involved, when the computer won't start, or when you'd simply prefer someone beside you. A remote session is often enough for software-related problems such as email, slow performance or a suspected virus, and it costs less.

We don't carry out board-level repairs or fit screens, keyboards, charging ports or hinges; we diagnose those faults and refer them on. Any parts we supply carry the manufacturer's warranty only. For more on what we repair, see our computer repairs page.

Who Is Onsite Computer Repair Best Suited To?

Onsite computer repair from Geeks IT Perth suits small businesses that can't afford downtime, and homes where people don't want to disconnect a desktop or hand over a laptop full of personal files.

• Desktop PCs: no need to carry a tower and screen to a shop.
• Office setups: printers, WiFi, shared files and several computers can be checked in one visit. If you want ongoing cover, see our business IT support plans.
• Seniors: patient, plain-English help in your own lounge room, as described on our tech help for seniors page.

Jan reviewed our computer and network security service on Google (verified review): "Bishal explained in simple terms and set my security. Same day service was a bonus". Availability depends on the booking, so please confirm it when you book.

Geeks IT Perth provides onsite visits across Perth and its suburbs, including Joondalup, Midland, Fremantle, Armadale and Rockingham, and doesn't offer onsite visits elsewhere. Please confirm your suburb before booking.

What should I have ready for an onsite visit?

Leave the computer where the problem happens and, if it still starts, switched on. Note any error messages and when the trouble began, and have your WiFi, email and account passwords handy. If a printer or router is involved, keep it nearby and clear some space around the desk.

How much does onsite computer repair cost in Perth?

Geeks IT Perth charges $205/hour for onsite help, with a one-hour minimum and no call-out fee. Remote support is $125/hour. Any parts we supply carry the manufacturer's warranty only.

Can you clean up phones and tablets during an onsite visit?

Yes. Geeks IT Perth can clean up scam pop-ups, unexpected profiles and browser redirects on iPhone, iPad and Android phones and tablets during an onsite visit. We don't repair phone or tablet hardware.