Apple Computer Repairs Perth: Mac Support & Security

Mac computer repairs in Perth: can a technician fix my Mac?

Yes. Geeks IT Perth fixes software, setup, backup and data faults on MacBooks, iMacs and Mac minis, onsite across Perth or remotely.

What we do for Macs onsite or remotely, and what we don't

Onsite or remotely, we handle:

• macOS updates and slow performance
• Storage clean-up when your Mac says the disk is full
• Wi-Fi and printer setup
• Outlook, Office and iCloud syncing problems
• Time Machine and iCloud backups
• New Mac setup and moving your files across
• Virus and scam pop-up removal
• Backing up and moving data from a Mac that still boots, or from external drives

For hardware faults such as liquid damage, charging faults and cracked screens, we diagnose and refer you to Apple or an Apple Authorised Service Provider, who set their own price. If a Mac won't boot and the drive is built in, we assess and refer. We can't promise an outcome before we see the Mac.

Mac problems we fix

These are the Apple-specific faults we handle, onsite or remotely:

• macOS problems: a Mac that won't start or won't finish an update.
• A slow Mac: the usual causes are a nearly full disk (Storage full), too many login items, Spotlight indexing after an update, or a stalled macOS update. Our quick wins before calling a tech guide covers the basics, and if the Mac is still slow after that, we can look at it with you.
• Apple ID and iCloud: sync problems and securing your account.
• Office for Mac: errors such as 0x0 usually come down to a damaged Office install, leftover files from an old version or a licence sign-in problem. See our write-up on Microsoft Office error 0x0 on Mac.
• Malware and scam pop-ups: covered by our virus, spyware and malware removal.
• iPhone and iPad: clean-up of viruses, scam apps, malicious profiles and hijacked browsers, plus securing your Apple ID afterwards.
• Data: backup and transfer to a new Mac, through our data backup and transfer services.

For broader PC and laptop problems, our computer repairs page covers them.

Here is what one Perth customer said about our PC work (not a Mac job): "PC clean up - from South Perth Kavilash was very good" (John).

Do you do hardware repairs on Macs?

We do not do board-level (logic board) repairs. For warranty and AppleCare claims, and for faults needing logic-board work, Apple or an Apple Authorised Service Provider is the better route. For other Mac problems, call us and we will tell you honestly whether we can help.

Can I go to an Apple Store for support?

Yes. Apple or an Apple Authorised Service Provider is the better route for warranty and AppleCare claims and for faults needing logic-board work. For other Mac problems, including macOS, Apple ID, malware or data, call us and we can help onsite or remotely.

Can you fix my Mac remotely?

Yes, for software problems. Remote support suits macOS errors, Apple ID and iCloud sync, Office for Mac errors and malware clean-up. Physical hardware faults can't be fixed remotely.

Is there a call-out fee?

No, there is no call-out fee. Onsite visits across Perth and its suburbs are $205 per hour and remote sessions are $125 per hour, both with a one-hour minimum. Call 08 6385 7940 to book.

Do you work on iPhones and iPads?

Yes, for virus, scam-app, malicious-profile and hijacked-browser clean-up on iPhone and iPad. We can also help secure your Apple ID afterwards.