Geeks Perth — IT Support & IT Help That Comes to You

Computer Service Near You in Perth: What We Fix

Geeks IT Perth provides onsite and remote computer service for homes and small businesses across Perth and its suburbs. We cover areas north and south of the river, from Joondalup and Wanneroo to Fremantle and Rockingham, as well as suburbs like Subiaco and Victoria Park. See all service areas. Common jobs we help with:

• Slow computers and laptops that freeze, crash or won't start
• Viruses, scam pop-ups and security set-up
• Wi-Fi dropouts, router problems and dead spots
• New computer, printer and email set-up, including moving your files across
• Memory (RAM) and SSD upgrades for desktops and laptops, and an honest opinion on whether to upgrade or replace
• Custom PC builds for home and gaming

We explain what's wrong and what your options are in plain English, so you can decide before any work goes ahead. We don't do board-level repairs, and where a part needs replacing, only the manufacturer's parts warranty applies.

Not sure whether your problem needs a visit? Call Geeks IT Perth on 08 6385 7940 or use our contact page.

Onsite or Remote Computer Service: Which Do You Need?

Choose remote support for software, email, account and security problems; choose onsite service for hardware faults, Wi-Fi, printers and new equipment set-up.

If we start remotely and find the problem needs a visit, we'll tell you straight away rather than keep working on something we can't fix from a distance.

Jan, a recent customer, wrote: "Bishal explained in simple terms and set my security. Same day service was a bonus".

How Much Does Computer Service Cost in Perth?

Geeks IT Perth charges $205 per hour for onsite computer service and $125 per hour for remote support, with a one-hour minimum and no call-out fee. Home PC builds start from $1,500 and gaming builds from $2,000. Full details are on our pricing page.

Our No Fix, No Fee approach applies to the support work we do. No Fix, No Fee excludes hardware repairs and parts.

Ongoing computer maintenance for a business is usually better handled through a managed IT plan than by paying hourly each time something goes wrong. Plans and pricing are set out on our business IT support page.

Every job is billed hourly with a one-hour minimum, so the final cost depends on how long it takes beyond that first hour. If you describe the problem when you call, we can tell you whether remote or onsite is the better fit.

Do you charge a call-out fee?

No. Geeks IT Perth does not charge a call-out fee. Onsite service is $205 per hour and remote support is $125 per hour, with a one-hour minimum.

Can you fix my computer remotely?

Yes, for software, email, account and security problems. Hardware faults, Wi-Fi, printers and new equipment set-up need an onsite visit. The Remote Support page on our site explains how it works.

Computer and Laptop Repair Near You in Perth

Geeks IT Perth repairs computers and laptops onsite at homes and small businesses across Perth and its suburbs, or remotely over the internet. Onsite help is $205 per hour and remote help is $125 per hour, with a one-hour minimum and no call-out fee.

Our computer repairs cover suburbs such as Joondalup, Fremantle, Midland, Rockingham and Subiaco; see all our service areas.

• Onsite: we come to your home or small business and work on the machine in front of you.
• Remote: for software faults, slow computers, email problems and setup, we can often fix things over the internet while you watch.

Common jobs include laptop and PC faults: machines that run slowly, won't start properly, show error messages, pick up viruses or pop-ups, or have lost access to email and Wi-Fi. We also handle upgrades, new-computer setup and data transfers from an old machine.

On the hardware side, we fit parts such as drives, RAM and SSD upgrades. We don't do board-level repairs. We also don't replace laptop screens, keyboards, charging ports or hinges; we diagnose the fault and refer you to a specialist repairer. If a fault points to a failed part, we'll tell you plainly what is wrong and what your options are.

Call 08 6385 7940 or book online and describe the problem. We'll tell you whether it suits an onsite visit or a remote session.

How Much Does Laptop Repair Cost in Perth?

Geeks IT Perth charges $205 per hour onsite and $125 per hour remote, with a one-hour minimum and no call-out fee; parts are extra. Software faults such as a slow laptop, virus clean-up or Wi-Fi problem are time-based jobs and usually cheaper remotely if the laptop still starts and connects.

• Onsite: $205 per hour
• Remote: $125 per hour
• One-hour minimum, and no call-out fee

Hardware is different. If a part needs replacing, such as a drive or RAM, or you want an SSD upgrade, the part is a separate cost from our time. Parts carry the manufacturer's warranty only. Time is charged hourly at the rates above; No Fix, No Fee applies to software work only and excludes hardware repairs and parts.

Describe the symptoms when you call and we'll tell you whether it sounds like a software or hardware problem, and whether an onsite visit or a remote session suits it.

See our pricing page for full details.

Is It Worth Repairing Your Laptop or Buying a New One?

If a hardware fix costs more than about half the price of a comparable new laptop, replacing it is usually better. Software faults such as slowness or pop-ups are usually worth fixing. See laptop repairs for how we assess a fault, or get help with moving your files to a new computer.

Do you come to my house?

Yes. Geeks IT Perth repairs computers and laptops onsite at homes and small businesses across Perth and its suburbs. Onsite help is $205 per hour with a one-hour minimum and no call-out fee.

Can you fix my laptop screen?

No. We don't replace laptop screens, keyboards, charging ports or hinges, and we don't do board-level repairs. We diagnose the fault and refer you to a specialist repairer.

Is remote repair cheaper?

Yes. Remote help is $125 per hour compared with $205 per hour onsite, with a one-hour minimum and no call-out fee. Remote suits software faults if the laptop still starts and connects to the internet.

Need Your Computer Fixed Near You in Perth? We Come to You

Geeks IT Perth fixes computers onsite at homes and small businesses across Perth and its suburbs, from Joondalup and Wanneroo to Fremantle, Midland and Armadale, or remotely over the internet. Onsite help is $205 an hour and remote help is $125 an hour, with a one-hour minimum and no call-out fee. Call 08 6385 7940.

We work at your desk, on your own network, with your own files and settings in front of us.

Not every problem needs a visit. If your computer still starts and connects to the internet, many software, email, printer and Wi-Fi problems can be sorted over a remote session. That is the cheaper option, and you can stay at your computer while we work.

• Onsite: best for hardware that won't start, networks that keep dropping out, and new setups.
• Remote: best for slow computers, software errors, account problems and security settings.

When you call on 08 6385 7940, we will tell you which option suits your problem before anyone is booked.

How Does Getting Your Computer Fixed Work?

1. Call 08 6385 7940 and tell us what the computer is doing, or not doing.
2. We work out the best way to help: onsite in Perth or remote over the internet.
3. We find the fault and explain it in plain English before we change anything.
4. We fix it, or tell you honestly if the repair isn't worth doing.

Book a technician online or call us.

Rates are the same as above, with no call-out fee; see our pricing. Our No Fix, No Fee offer applies to software, setup, network and security work, and excludes hardware repairs and parts. Hardware diagnosis and repairs are charged at our hourly rates.

One of our customers, Jan, put it this way: "Bishal explained in simple terms and set my security. Same day service was a bonus".

What We Can Fix, and What We Can't

We can help with the everyday problems that stop people using their computers:

• Computers that are slow, freezing or won't behave after an update
• Computers that won't start: we diagnose the fault and replace or upgrade parts such as drives and memory where that fixes it (manufacturer parts warranty only)
• Wi-Fi and home or office network problems
• Security settings and protecting your accounts
• Software, email and printer setup
• Upgrades and new computer setup

For laptops, see laptop repairs.

We don't do board-level repairs, such as component-level work on a motherboard.