Computer Help for Seniors in Perth
Patient, friendly tech support for seniors and retirees. We explain everything clearly, go at your pace, and never make you feel silly. Computers, phones, iPads, and more across Perth.
Tech help for seniors, at a glance
Onsite or remote, across Perth and its suburbs
Geeks IT Perth helps older Perth residents with computers, phones and tablets, at home anywhere in Perth and its suburbs, or remotely over the phone and internet. A technician explains things in plain English, at your pace, and you can have a family member there too.
- Area
- Perth and its suburbs
- Service
- Onsite and remote
- Price
- $205/hr onsite, $125/hr remote
- Booking
- Book online or 08 6385 7940
Common Tech Help Requests
iPhone or iPad Help
Not sure how to use your iPhone or iPad? We'll show you the basics — calls, messages, photos, apps, and settings.
Email Setup
Can't access your email? We'll get it working on your computer and phone, and show you how to send and receive properly.
Internet & WiFi
WiFi not working? Don't know how to connect? We'll get you online and show you how to use the internet safely.
Photo Management
Want to view, organize, or share photos from your phone or camera? We'll show you how and help back them up safely.
Social Media
Want to use Facebook to keep in touch with family? We'll set it up and show you how to stay safe online.
Banking & MyGov
Need help with online banking or accessing government services? We'll guide you through safely.
What We Can Help You With
Learn to use technology confidently
Smartphone Basics
Calls, texts, apps, photos, settings
Computer Skills
Files, folders, internet, printing
Tablet Help
iPad, Android tablet setup and use
Email & Messages
Send, receive, organize, attach files
Video Calls
Zoom, FaceTime, WhatsApp video
Online Safety
Scams, passwords, secure browsing
Help at Home or Over the Phone and Internet
If you are an older Perth resident and a computer, phone or tablet has become hard to manage, or you are arranging help for a parent or relative, it can be hard to know who to trust. Geeks IT Perth sends a technician to your home anywhere in Perth and its suburbs, or helps you remotely over the phone and internet if you prefer. You do not need to bring anything anywhere or work out the problem first. Tell us what is going wrong and we start from there.
We explain things in plain language and go at your pace. You can ask the technician to slow down or go over a step again, and that time is charged at the normal hourly rates. You can also ask us to show you how to do a job yourself, so you know what to do next time.
"Bishal explained in simple terms and set my security. Same day service was a bonus" - Jan, verified Google review
If a message, call or pop-up has you worried about a possible scam, call us before you click or pay anything. We can look at the device with you, and device checks are charged at our normal hourly rates.
Staying safe with remote help: only allow a remote session that you arranged by calling 08 6385 7940 yourself, and never give access to someone who contacted you unexpectedly.
Onsite visits are $205 per hour and remote help is $125 per hour, with a one-hour minimum and no call-out fee. To book, call 08 6385 7940.
Common jobs include
- Setting up or fixing email, and helping you regain access to accounts when you have forgotten a password (recovery depends on the provider)
- Getting WiFi working properly around the house
- Helping with iPhones, iPads and Android phones and tablets, including clean-up after a virus, scam app or hijacked browser
- Moving photos off a phone or old computer so they are not lost
- Fixing slow Windows PCs, Macs and laptops
Can you clean up my phone or tablet if I think it has been hacked?
Yes, for iPhones, iPads and Android phones and tablets, we clean up viruses, scam apps, malicious profiles and hijacked browsers. We also work on Windows PCs, Macs and laptops.
Can I ask to be shown how to do things myself?
Yes. Our technicians explain things in plain language, and you can ask them to slow down or go over a step again. You can ask to be shown how to do the everyday jobs we help with, such as email, WiFi or moving photos, during a home visit or a remote session. Time is charged at the normal hourly rates.
How much does computer help for seniors cost?
Onsite help is $205 per hour and remote help is $125 per hour. There is a one-hour minimum and no call-out fee.
Can I get help without someone coming to my home?
Yes. We can help remotely over the phone and internet. Please call 08 6385 7940 yourself to arrange the session.
Tech Help Services for Seniors
- One-on-one patient tech training
- iPhone, iPad, and smartphone setup
- Computer basics and troubleshooting
- Email and messaging setup
- Photo transfer and organization
- Video calling (Zoom, FaceTime, WhatsApp)
- Online safety and scam awareness
- MyGov, Centrelink, and online services
Tech Help FAQs
Can’t see yours? Call 08 6385 7940.
How much do you charge to help with a computer or phone?
$205 per hour including GST if we come to you, $125 per hour including GST if we can help over a remote connection. One hour is the minimum on either and it is usually all it takes. We tell you the cost before we start, we do not charge extra for explaining something twice, and there is no call-out fee on top.
Will you take your time and explain things properly?
Yes. That is the whole point of this service. We work at your pace, we write things down if you want us to, and we are happy for a family member to be on the phone while we are there.
How patient are you with seniors?
Very patient! We understand technology can be confusing and overwhelming. We explain everything clearly, repeat things as many times as needed, and never rush you. No question is silly — we're here to help you feel confident.
I'm not tech-savvy at all — can you still help?
Absolutely! We specialize in helping people who are new to technology or find it confusing. We start from the very basics and go at your pace. Many of our clients were complete beginners and are now confidently using their devices.
Do you come to my home?
Yes, we come to your home across Perth. It's more comfortable for you, and we can work with your own devices in your familiar environment. We service all Perth metro suburbs from Joondalup to Rockingham.
How long does a session take?
Usually 1-2 hours depending on what you want to learn. We don't rush — we go at your pace and make sure you understand before moving on. Some people book follow-up sessions to learn more or refresh their knowledge.
Can you help with scam emails and online safety?
Definitely. We'll show you how to spot scam emails, avoid phishing attempts, use strong passwords, and stay safe online. Seniors are often targeted by scammers, so we make sure you know what to watch for.
What should I have ready for your visit?
Just your device (phone, tablet, or computer) and any passwords you might need. If you have a list of questions or things you want to learn, that's helpful but not essential. We'll work through whatever you need help with.
Related Services
Computer Repairs
PC troubleshooting
Laptop Support
Laptop help
Email Setup
Email configuration
WiFi Setup
Internet help
Tech Help for Seniors Across Perth
We provide patient tech help for seniors across all Perth suburbs.
More IT services across Perth
On-site and remote support right across the Perth metro area, seven days a week.
- Computer Repairs
- Laptop Support
- Mac & Apple Support
- Computer Troubleshooting
- Computer Cleaning
- Upgrades & Hardware
- Data Recovery
- Data Backup & Transfer
- Virus & Malware Removal
- Network & Internet Security
- WiFi & Internet Setup
- Office Network Setup
- Email Setup & Troubleshooting
- Printer Setup
- Smart TV & Streaming
- Gaming PCs & Custom Builds
- Remote IT Support
- Business IT Support
- Insurance Reports
- Frequently Asked Questions
- Areas We Cover in Perth
Need a Hand With Your Tech?
Book a Perth technician online, or call and we’ll point you to onsite or remote.