Open 7 days Same-day across Perth Remote Support info@geeksperth.com.au
08 6385 7940 Book Now
Google Rating
Patient Support
At Your Pace
Perth Tech Help Specialists

Tech Help for Seniors Perth

Patient, friendly tech support for seniors and retirees. We explain everything clearly, go at your pace, and never make you feel silly. Computers, phones, iPads, and more across Perth.

4.9 from 101 Google reviews
Book Tech Help
or call 08 6385 7940
Patient one-on-one tech help for a senior in Perth

Book Tech Help Visit

Patient, friendly help at your home

Patient teaching
No jargon
At your pace

Prefer to call?

08 6385 7940

Common Tech Help Requests

iPhone or iPad Help

Not sure how to use your iPhone or iPad? We'll show you the basics — calls, messages, photos, apps, and settings.

Email Setup

Can't access your email? We'll get it working on your computer and phone, and show you how to send and receive properly.

Internet & WiFi

WiFi not working? Don't know how to connect? We'll get you online and show you how to use the internet safely.

Photo Management

Want to view, organize, or share photos from your phone or camera? We'll show you how and help back them up safely.

Social Media

Want to use Facebook to keep in touch with family? We'll set it up and show you how to stay safe online.

Banking & MyGov

Need help with online banking or accessing government services? We'll guide you through safely.

What We Can Help You With

Learn to use technology confidently

Smartphone Basics Calls, texts, apps, photos, settings
Computer Skills Files, folders, internet, printing
Tablet Help iPad, Android tablet setup and use
Email & Messages Send, receive, organize, attach files
Video Calls Zoom, FaceTime, WhatsApp video
Online Safety Scams, passwords, secure browsing

Tech Help Services for Seniors

One-on-one patient tech training
iPhone, iPad, and smartphone setup
Computer basics and troubleshooting
Email and messaging setup
Photo transfer and organization
Video calling (Zoom, FaceTime, WhatsApp)
Online safety and scam awareness
MyGov, Centrelink, and online services

Tech Help FAQs

How much do you charge to help with a computer or phone?
$205 per hour including GST if we come to you, $125 per hour including GST if we can help over a remote connection. One hour is the minimum on either and it is usually all it takes. We tell you the cost before we start, we do not charge extra for explaining something twice, and there is no call-out fee on top.
Will you take your time and explain things properly?
Yes. That is the whole point of this service. We work at your pace, we write things down if you want us to, and we are happy for a family member to be on the phone while we are there.
How patient are you with seniors?
Very patient! We understand technology can be confusing and overwhelming. We explain everything clearly, repeat things as many times as needed, and never rush you. No question is silly — we're here to help you feel confident.
I'm not tech-savvy at all — can you still help?
Absolutely! We specialize in helping people who are new to technology or find it confusing. We start from the very basics and go at your pace. Many of our clients were complete beginners and are now confidently using their devices.
Do you come to my home?
Yes, we come to your home across Perth. It's more comfortable for you, and we can work with your own devices in your familiar environment. We service all Perth metro suburbs from Joondalup to Rockingham.
How long does a session take?
Usually 1-2 hours depending on what you want to learn. We don't rush — we go at your pace and make sure you understand before moving on. Some people book follow-up sessions to learn more or refresh their knowledge.
Can you help with scam emails and online safety?
Definitely. We'll show you how to spot scam emails, avoid phishing attempts, use strong passwords, and stay safe online. Seniors are often targeted by scammers, so we make sure you know what to watch for.
What should I have ready for your visit?
Just your device (phone, tablet, or computer) and any passwords you might need. If you have a list of questions or things you want to learn, that's helpful but not essential. We'll work through whatever you need help with.

Related Services

Computer Repairs

PC troubleshooting

Laptop Support

Laptop help

Email Setup

Email configuration

WiFi Setup

Internet help

Tech Help for Seniors Across Perth

We provide patient tech help for seniors across all Perth suburbs.

Joondalup Rockingham Midland Fremantle Armadale Stirling All Perth Suburbs

What Perth customers say about IT support

Verified Google reviews

4.9 from 101 Google reviews

Brendon Manuel

★★★★★ · 16 Sep 2026

I'd highly recommend Geeks IT Perth. Bishal was on time and very helpful with my tech issues.

Verified Google review

Lyn Gibson

★★★★★ · 15 Sep 2026

From Trigg I found Bishal very efficient and Calming. Put me at ease.

Verified Google review

Helen Rumenos

★★★★★ · 12 Sep 2026

Bishal visited me, I found him very friendly and professional. He was able to help fix my Technical issues quickly and effectively even on a Saturday.You’re a star Bishal.

Verified Google review

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No Fix, No Fee applies to standard remote and on-site technical support where we are unable to resolve your issue. It excludes hardware repairs, does not guarantee a resolution within the minimum one-hour visit, and does not cover additional labour time or parts, which remain payable. Where additional work is quoted and not accepted, No Fix, No Fee does not apply to that work.