Open 7 days Same-day across Perth Remote Support info@geeksperth.com.au
Google Rating
Know the Cost First
Same-Day Service
Perth Data Specialists

Data Recovery in Perth: Hard Drives, USBs, SD Cards and Phones

Lost precious files or photos? Whether it's accidental deletion, corrupted data or a drive that won't mount — we'll do everything we can to get your files back. Professional data recovery across Perth.

4.9 from 129 Google reviews
Data recovery from a failed drive in Perth

Book Data Recovery Now

An assessment to check if your data can be recovered, with the cost explained before we start

Cost explained before we start
One-hour minimum
All devices

Need urgent recovery?

08 6385 7940

Data Loss Scenarios We Handle

Failed Hard Drive

Drive clicking, not spinning, or not detected? Mechanically failed drives need a clean-room lab — we'll tell you honestly and refer you to a specialist.

Accidentally Deleted

Emptied the recycle bin? Formatted the wrong drive? We can often recover deleted files if you act quickly.

Virus or Ransomware

Files encrypted or corrupted by malware? We can attempt to recover your original data.

Corrupted Files

Documents, photos or videos that won't open? File corruption can often be repaired or data extracted.

USB & External Drives

USB stick or external hard drive not showing up? We can recover data from portable storage devices.

Phone & SD Cards

Lost photos from your phone or camera? We recover data from SD cards and mobile device storage.

We Recover From All Devices

Professional data recovery for any storage media

Hard Drives HDD, SATA, IDE
SSDs SATA, NVMe, M.2
USB Drives Flash, Thumb drives
SD Cards MicroSD, CompactFlash
External Portable HDDs, SSDs
RAID/NAS Server storage arrays

Data Recovery Services

Free initial assessment and diagnosis
Logical recovery (deleted files, formatting)
Physical recovery (mechanical failures)
Photo and video recovery
Document and file recovery
Corrupt file repair
RAID and NAS recovery
Secure data backup to new storage

How Does Data Recovery Work in Perth?

Geeks IT Perth recovers lost files from hard drives, SSDs, USB sticks and SD cards that still power on and are detected, onsite anywhere in Perth and its suburbs or remotely. We handle deleted, formatted, corrupted and virus-damaged data at $205/hour onsite or $125/hour remote, with a one-hour minimum and no call-out fee.

Geeks IT Perth handles logical recovery: deleted files, formatted or corrupted drives and cards, virus damage, drives that still power on and are detected, and copying accessible data or restoring backups from phones that still work. Deleted files on modern iPhones and Android phones usually can't be recovered without an iCloud or Google backup. We don't do mechanical or board-level recovery, such as clicking or grinding drives, drives that aren't detected, or dead or water-damaged phones. For those, power the device off and use a specialist cleanroom lab.

The less a drive is used after data loss, the better the chance of getting files back. Here is how a typical job runs.

  1. Stop using the device. Every new file saved to a drive can overwrite the data you want back. Switch it off, and don't reinstall Windows or run repair tools.
  2. Call 08 6385 7940 or book online. Tell us what happened: files deleted by mistake, a virus, a card that no longer reads, or a drive that's slow or showing errors.
  3. We assess the device. We work out whether the problem is deleted files, formatting, corruption or virus damage, and what a recovery attempt involves.
  4. We recover what can be recovered. Files are copied to a separate, healthy drive so the original isn't written to again.
  5. We check the results with you. You see what was found before we finish, so you can confirm the files that matter are there.

We come to your home or business anywhere in Perth and its suburbs, or work remotely when the drive is still readable and a separate drive is connected to copy files to. The final cost depends on how long the job takes.

Recovery depends on the condition of the device, so we can't promise every file will come back. Once your files are safe, we can also set up a backup so you aren't caught out again.

How much does data recovery cost in Perth?

Geeks IT Perth charges $205/hour onsite or $125/hour remote, with a one-hour minimum and no call-out fee. The total depends on how long your job takes, which is shaped by the device, the type of fault and how much data needs copying.

How long does data recovery usually take?

Recovery time is set mainly by how much data has to be copied and how well the drive reads. Larger drives and slow reads take longer, and a deep scan to find deleted or corrupted files adds more time.

Can deleted files be recovered?

Often, yes, as long as the space they used hasn't been overwritten by new data. We can't promise every file will come back, but the sooner the drive is looked at, the better the odds.

What should I do first if I've lost data?

Stop using the drive, card or device, and don't save anything new to it. Avoid running repair tools or reinstalling Windows, as these can overwrite files. Then call Geeks IT Perth on 08 6385 7940 so we can advise on the next step.

Can you recover data from USB drives, SD cards and phones?

Yes for hard drives, USB sticks and SD cards that still power on and are detected. For phones that still work, Geeks IT Perth can copy accessible data or restore backups, but deleted files on modern iPhones and Android phones usually can't be recovered without an iCloud or Google backup. If a drive is dead, isn't detected, is clicking or grinding, or has water damage, power it off and use a specialist cleanroom lab. If the drive is readable and a separate drive is connected to copy files to, we can work remotely, or come onsite anywhere in Perth and its suburbs.

Data Recovery FAQs

How much does data recovery cost in Perth?
If the drive still works and the files were deleted, formatted or lost to a software fault, we recover them at $205 per hour on-site including GST with a one-hour minimum, and most of those jobs finish inside it. If the drive has failed mechanically — clicking, grinding, not spinning up, not detected at all — that needs specialist workshop equipment and we quote it after we have assessed the drive. We tell you which of the two you are looking at before you commit to anything.
What should I do right now if I have lost important files?
Stop using the device. Every minute it stays powered on, the chance of overwriting what you are trying to recover goes up, and a mechanically failing drive gets worse each time it spins. Unplug it and book an assessment.
How much does data recovery cost?
It depends on the type of failure and the device. We assess the problem first and give you a clear cost before any work begins. No surprises; we confirm the hourly rate before we start.
What are the chances of recovering my data?
For logical issues (accidental deletion, formatting), success rates are very high — often 90%+. Physical failures depend on the extent of damage. We'll be upfront about the chances during the assessment.
My hard drive is clicking — is my data lost?
Not necessarily. Clicking usually indicates a mechanical failure, but data can often still be recovered. Important: Stop using the drive immediately and don't attempt DIY fixes — this can make things worse.
How long does data recovery take?
Simple logical recoveries can be done same-day. Complex cases or physical failures may take several days. We'll give you a timeframe after the initial assessment. Rush service is available for urgent situations.
Is my data kept confidential?
Absolutely. We treat all data as confidential. We won't access personal files beyond what's needed for recovery, and we securely wipe all recovered data from our systems once it's returned to you.
Do you offer pickup and delivery?
Yes, we offer onsite assessment for desktop computers. For portable drives, you can drop off at our location or we can collect. We service all Perth metro suburbs from Joondalup to Rockingham.

Related Services

Data Recovery Across Perth

We provide data recovery services across all Perth suburbs.

4.9 out of 5 · 129 Google reviews

Frequently asked questions

Yes, if the drive still powers up — we recover data from failing hard drives, SSDs and external drives for homes and businesses across Perth. Physically failed drives are referred to a specialist lab.

In most cases, yes — including accidentally deleted files, formatted drives and data from laptops that won’t start.

Simple recoveries are done on-site; complex drive failures are handled in our workshop with specialist tools.

Stop using the device immediately to avoid overwriting data, then book a Perth technician for an assessment.

What Perth customers say about IT support

Verified Google reviews

4.9 from 129 Google reviews

Linda Schule

★★★★★ · 25 Oct 2026

Kavilash was great! He was professional and friendly and he fixed the problem!! Would definitely recommend his services.

Verified Google review

DIANA ABREU

★★★★★ · 24 Oct 2026

Kavilash was excellent. Prompt and courteous. Was very knowledgable and didnt make me feel silly for asking questions. Recommend👍

Verified Google review

Ron Fuller

★★★★★ · 20 Oct 2026

Claremont Bishal arrived on time and was extremely helpful with my problem.

Verified Google review

No Fix, No Fee applies to standard remote and on-site technical support where we are unable to resolve your issue. It excludes hardware repairs, does not guarantee a resolution within the minimum one-hour visit, and does not cover additional labour time or parts, which remain payable. Where additional work is quoted and not accepted, No Fix, No Fee does not apply to that work.