When your systems crash in the middle of a busy morning, you do not have time to muck around with generic help desks. You need local IT support in Perth that can jump on fast, speak your language, and get you trading again without losing a whole day’s takings.
Across Perth, small and medium businesses rely on laptops, point‑of‑sale systems, Wi‑Fi, cloud apps, and email just to get through a normal day. When a printer refuses to print, Outlook will not open, the EFTPOS drops out, or the NBN decides to crawl, everything grinds to a halt. Staff get stressed, customers get impatient, and you wear the cost in lost sales and wasted wages.
Our Perth IT support team looks after offices, cafés, tradies, clinics, and retail stores from the CBD out to the suburbs. We understand the quirks of local NBN, industrial estates with patchy mobile coverage, and older buildings that were never designed for modern networks. We have cleaned up malware, recovered data from failing hard drives, repaired broken PCs, and untangled messy Wi‑Fi setups all over Perth. If your tech is playing up, chances are we have fixed that problem before – and we know how to sort it quickly so you can get back to running your business, not fighting your computers.
You do not need a full‑time IT person on the books, but you *do* need someone who actually picks up the phone when your email dies or your computer refuses to talk to the printer.
Business IT support in Perth means having a local tech team on call without paying a full‑time wage. We handle everything from simple password resets through to full‑blown server dramas. We set new staff up with laptops, logins, and email, help you choose the right software for your business, and make sure your backups are not just “set up” but tested and working.
Most Perth businesses only call when something has already broken. The smarter ones jump on a maintenance plan so we can sort issues *before* they take the whole office down. We keep your software patched, monitor your systems, and check your backups every month. It works out cheaper than constant emergency call‑outs and saves everyone a lot of stress.
The average Perth office quietly loses hours of productivity every month per person thanks to tech headaches. Sluggish computers, printers throwing tantrums, Wi‑Fi dropping out, software that will not open the files you need. That is time you are paying people to wrestle with technology instead of doing their actual job. Solid IT support wins that time back and puts it where it belongs – into your business.
A brand‑new computer straight out of the box is pretty useless for work. It needs your programs installed, email and accounts configured, files moved across from the old machine, and all the settings tweaked so it actually behaves the way you like it.
We roll out new computers for Perth businesses all the time. We transfer your data from the old PC, install Microsoft 365 and any other software you rely on, join you to the company network, set up printers and scanners, and test everything before we head off. When we are done, the new machine is ready to earn its keep.
The worst time to deal with a new computer is when the old one has already carked it. The best time is *before* that happens, while the old box is still limping along and we can take our time to move everything properly. That way nothing important gets left behind.
Most people only realise how much lives on their old computer when they try to work on a fresh one. Browser bookmarks, saved passwords, email signatures, templates, custom software settings, and years of files piled on the desktop – it all matters. We bring that across so your new computer feels familiar, just a whole lot faster.
Your computer holds just about everything your Perth business needs to run – client lists, financials, years of documents, and thousands of photos and project files. What is the plan when the hard drive suddenly dies?
Too many Perth businesses are running on imaginary backups. They *think* they are covered, but they have never tested a restore. Or they are copying files to an external drive that sits right next to the computer, so if there is a fire, leak, theft, or power surge, both the PC and the “backup” are gone in one hit.
Good backups mean multiple copies in multiple places. One copy on an external drive in the office. Another copy safely stored in the cloud. Automated backups that run every night without anyone having to remember. Plus regular restore tests so we know we can actually bring your data back when it counts.
We also handle data transfers between machines. Old hard drive to new one, PC to Mac, or from a crashed system to a working device. We have recovered files from computers that have been dropped, soaked, overheated, and even crushed in transit. We cannot save everything every time, but we get more back than most people expect.
Your computer has everything. Client lists, financial records, years of work documents, thousands of photos. What happens when the hard drive dies?
Most Brisbane businesses don’t have real backups. They think they do, but they’ve never tested if the backup actually works. Or they’re backing up to an external drive that sits right next to the computer, so when the office floods or catches fire, both the computer and the backup are destroyed.
Good backups mean multiple copies in multiple places. One copy on an external drive in the office. Another copy in the cloud. Automatic backups that run every night without you having to remember. And regular tests to make sure we can actually restore your files when you need them.
We transfer data between computers, from old hard drives to new ones, from PCs to Macs, from crashed drives to working ones. We’ve recovered files from computers that got dropped, soaked, burned, and run over. Not always, but more often than you’d expect.
New phone, new tablet, new smart TV – they should all make life easier, but most Perth locals end up burning hours trying to wrangle email settings, apps, Wi‑Fi passwords, and connections to everything else in the house or office.
We handle device setup for Perth homes and businesses so you do not have to. New iPhone that needs email, contacts, and apps moved across? We can usually sort that in about 20 minutes. Fresh Android tablet for the team that needs access to company files and cloud storage? We will configure it securely. Smart TV that has to join your Wi‑Fi and log in to all your streaming services? We get it talking to your network and playing nicely with your other gear.
The fiddly bit is not just turning things on – it is making sure everything stays in sync. Your phone contacts should match what is on your computer. Your tablet should open the same files your laptop does. Your smart TV should join the network without dragging the rest of the Wi‑Fi to a crawl. We line all that up so it just works.
Perth businesses waste a huge amount of time on DIY device setup. A new staff member starts Monday and loses half the day trying to get work email on their phone. A rep gets a new tablet and cannot open the product catalogue. A manager upgrades their laptop and suddenly none of the passwords work. We fix all of this in a single visit so your team can get back to their actual jobs.
Email is the quiet workhorse of your business… right up until it stops working. Suddenly you cannot send quotes, messages are not coming in, everything is going to spam, or your phone inbox looks nothing like the one on your computer. Every one of those issues costs you money.
We set up and repair email on computers, phones, and tablets for businesses across Perth. We configure Outlook, Gmail, Apple Mail, and other clients so everything stays in sync. That way you see the same inbox, sent items, and folders whether you are at your desk, on the road, or working from home.
Email headaches we fix every day include: “My emails keep bouncing back.” “I cannot attach files over 10 MB.” “My sent emails are not saving anywhere.” “I am getting hammered by spam.” “Email works on my PC but not on my phone.” “I deleted something important and need it back.”
The most frustrating problems are the ones where email works fine for everyone else in the office except you. That usually means a stray setting has changed, your mail program is clinging to an old password, or your phone is trying to talk to the wrong server. We have seen these issues hundreds of times in Perth workplaces and know how to track them down quickly so you can get back to your inbox.
Computer stolen? Laptop smashed in a break‑in? When something goes missing or gets damaged, you need proper paperwork for your insurance claim that clearly shows what you lost and what it is worth.
We prepare insurance reports for Perth businesses that have had gear knocked off or damaged by theft, fire, flood, power surges, or accidents. We document what you owned, what it will cost to replace now, and what sort of data may have been stored on it. Insurers expect very specific details, and we know exactly what they are looking for.
A lot of claims get knocked back or cut down because the paperwork is too vague. Writing “a laptop” is not enough. They want the brand, exact model, age, specs, serials where possible, and realistic replacement cost. They want evidence you actually had the equipment. They want a professional assessment of the damage or loss.
We have helped Perth businesses recover thousands of dollars in approved insurance claims by providing clear, detailed documentation. We take photos, record serial numbers, list specs, and write reports in the sort of language insurance companies and assessors understand, giving your claim the best shot at being paid out properly.
Sometimes you do not need a full‑blown service call – you just need a quick answer from someone who knows what they are doing. “How do I do this in Excel?” “What is the easiest way to share big files?” “Should I upgrade to Windows 11 yet?”
We provide IT help for Perth businesses over the phone, via secure remote access, and on site. Quick questions get fast, straight answers. Bigger headaches turn into scheduled visits where we come out and fix things properly. Whether it is a two‑minute call or a two‑hour on‑site job, we are there when you need us.
The best IT support is the kind you barely notice. Your computers stay updated. Your backups run quietly in the background. Little issues get fixed before they turn into full‑blown dramas. You only need to call when something unusual happens – and when you do, you get a real person who picks up and helps, not a script in an overseas call centre.
Perth business owners tell us the same thing over and over: they just want their tech to work. They do not want to become IT experts. They do not want to sit on hold for hours. They want a local technician who understands their systems and fixes problems fast so they can get on with running the business. That is exactly what we do.
Pay‑as‑you‑go IT feels cheaper at the start, but it usually costs more in the long run. Every call is an emergency, every problem is a surprise, and every fix takes longer because we are starting cold each time.
Managed maintenance plans mean we look after your Perth business’s IT *before* it breaks. We update your software each month, keep an eye on your systems for warning signs, test your backups, clean up slow machines, and tighten your security. Because we already know your setup, when something does go wrong we can jump in and sort it much faster.
Most Perth clients on our maintenance plans end up calling us about half as often as those who just wing it. It is not that they never have issues – it is that we quietly catch and fix problems before anyone notices. That desktop that was about to die? We swapped the failing drive last week. That nasty security hole in the news? We patched it in the last round of updates.
A maintenance plan usually costs less than two emergency call‑outs a year. If you are ringing for urgent help more than twice a year, you are almost certainly better off on a plan. You will spend less over twelve months, have fewer nasty surprises, and enjoy a lot less stress about when the next IT disaster is going to hit.
A new phone or tablet should make life easier, but for most people it turns into a two‑day battle to get email working, move contacts across, and reinstall all the apps. In the end, plenty of Perth users give up and just use the new device for calls.
We set up mobiles and tablets properly for Perth businesses and home users. We transfer as much as possible from your old device, configure your email, contacts, and calendar, install the work apps you actually use, connect you to your company network or cloud storage, and set up security like PINs, fingerprint or face unlock. Before we leave, we walk you through how it all works so you feel confident using it.
A lot of Perth businesses buy new phones for their team and then wonder why no‑one uses them properly. Usually it is because nobody set them up right. Email is half‑configured, staff cannot reach the files they need, and key apps are missing. It is easier for everyone to just keep using their old handset. We fix that by doing the setup properly from the start.
When mobiles and tablets are correctly configured, your team can check email from anywhere, access documents on the go, take payments at markets or trade shows, jump on video calls, and actually use the technology you paid for to get more done.
Cash registers are pretty much museum pieces now. Modern Perth businesses run point‑of‑sale (POS) systems that track stock, process payments, manage staff, and churn out reports – but only if the system is installed and configured properly.
We install and configure POS systems for Perth retail shops, cafés, restaurants, and service businesses. We connect your POS to your payment provider, set up your products and pricing, configure tax and surcharges, train your staff, and test everything before you start trading on the new system.
Common POS dramas we fix include: “The receipt printer just stopped working.” “We cannot process card payments.” “The system is crawling.” “We need to add new products but do not know how.” “Our reports do not match what is hitting the bank.” “The touchscreen is not responding properly.”
The nastiest POS failures always seem to hit during your busiest times – Saturday arvo rush, morning coffee line, pre‑game crowds. When your payment system goes down then, every minute costs you sales. We provide urgent POS support for Perth businesses because we know exactly how expensive that downtime can be.
Printers are still the most annoying bit of tech in just about every Perth office. They behave perfectly until you have to print something important on a deadline. Then they jam, run out of ink, disappear from the network, or spit out pages with the formatting wrecked.
We set up printers so they actually work reliably. We connect them properly to your Wi‑Fi or wired network so everyone who needs to can print. We install the correct drivers on each computer, configure sensible defaults so documents print correctly the first time, and show you how to clear jams, change cartridges, and check basic status messages.
Printer problems we deal with every day include: “My computer cannot find the printer.” “It prints from one PC but not the others.” “Everything comes out with weird margins or the wrong orientation.” “It says it is out of ink even though we just changed the cartridge.” “The printer says it is offline and we cannot get it back.”
Most of these headaches start with a rushed or incorrect setup. Someone plugged it in, ran whatever software came in the box, clicked “Next” a few times, and hoped for the best. Then they wonder why it only works some of the time. A proper setup usually takes about half an hour and saves hours of swearing at the printer down the track.
You do not always need a technician in the building. A huge chunk of computer issues can be fixed remotely as long as you have the right tools and someone who knows what they are doing on the other end.
We provide remote IT support for businesses across the Perth metro area. You call, we securely connect to your computer over the internet, and we fix the problem while you watch. Software glitches, settings issues, email configuration, virus and malware removal, general troubleshooting – most of this can be handled remotely without anyone stepping into your office.
Remote support is faster and cheaper than waiting for an on‑site visit. You ring at 2 pm, we can often remote in by 2:15 pm, and in many cases have everything sorted by 2:30 pm. No travel time. No hanging around for someone to arrive. No needing to duck out of work to let a tech in. Just quick, practical fixes.
Some problems still need hands‑on work – broken hardware, dodgy network cabling, dead printers and the like. In those cases, we diagnose as much as we can remotely first so that when we do come out on site, we arrive with the right parts and can fix it in a single visit.
Smart TVs are basically computers with a big screen. They need to hook into your Wi‑Fi, log in to streaming services, stay updated, and play nicely with the rest of your gear. Most people in Perth only use a fraction of what their smart TV can do because the setup is confusing or half‑finished.
We set up smart TVs in Perth homes and businesses so they actually do what you bought them for. We connect them to your network, sign you into Netflix, Stan, Disney+, Kayo and the rest, tweak the picture and sound so it looks right in your room, hook up soundbars and extra devices, and show you how to use the remote without needing the manual.
Business smart TV setups are a bit different to home use. You might want the screen to show presentations, loop promo videos in reception, or run digital signage. You definitely do not want Netflix suggestions popping up in front of clients. We configure your business TVs for professional use so they display the right content without awkward surprises.
One of the most common smart TV complaints we hear is: “It was fine yesterday, now it says ‘No Internet Connection’.” Most of the time that means the Wi‑Fi password changed, the TV needs a firmware update, or something in the router settings has shifted. We track down the cause and usually have you back online in minutes.
New software often arrives with a long list of system requirements and a chunky manual, but not much real‑world guidance on how to make it play nicely with the rest of your systems.
We install and configure software for Perth businesses across a heap of industries. Microsoft 365 and Office, accounting packages, design tools, CRMs, point‑of‑sale software, and industry‑specific apps – we make sure everything installs correctly, activates properly, and integrates cleanly with your existing hardware and network.
Software issues we sort out daily include: “It will not install at all.” “It installs but refuses to open.” “It keeps asking for a product key and ours will not work.” “It works on one computer but not the others.” “We upgraded and now our old files will not open.” “It is painfully slow or keeps freezing.”
The tricky part of software rollout is not just clicking “Next” until it finishes. It is making sure the new program fits into the rest of your workflow. Your new accounting system needs to import data from the old one. Your design tools must talk to your printers and plotters. Your line‑of‑business software needs to access files on your server or in the cloud securely and reliably. We line all of that up so the software actually helps your Perth business instead of getting in the way.
You have invested in new software or new gear. Now the team actually needs to use it without feeling lost. The manual is massive, the online tutorials assume you already know the basics, and you just want someone to sit down and show you how to get real work done.
We provide practical, hands‑on tech training for Perth businesses. We teach your staff how to use new programs, new hardware, or new systems, focusing on what you use every day rather than every obscure feature hidden in the menus.
Good training is not someone talking at you for an hour. It is time on the keyboard with an expert right there to answer questions and step in when something goes wrong. We run sessions at your office, on your own equipment, using your real files and workflows. That way, what your team learns matches exactly what they will be doing once we walk out the door.
Most generic training tries to cover absolutely everything and ends up overwhelming people. You do not need to know every single feature. You need to know the handful of things you will do every single day – and how to do them quickly and confidently. We focus on those core tasks first, and we are there later when you are ready to dive into the more advanced sections.
Laptops cop a very different beating to desktop PCs. Screens crack, hinges give way, keys die after a coffee spill, charging ports get wobbly, and batteries slowly give up the ghost.
We repair laptops for Perth businesses and home users every day. We replace smashed screens, worn‑out keyboards, dead batteries, loose charging ports, and failing hard drives or SSDs. We sort out dodgy hinges, clear out years of dust, and upgrade memory so your machine has a bit more grunt. We work on all the big brands – Dell, HP, Lenovo, Asus, Acer, Toshiba, and plenty more.
The most common laptop job we see around Perth? Cracked screens. Someone shuts the lid on a pen, drops the laptop getting out of the car, or throws it in a bag with something heavy on top. A screen replacement usually takes a few hours and costs far less than buying a brand‑new laptop.
The second most common issue is laptops that will not charge properly. Often the charging port has loosened after hundreds of plug‑ins and unplug‑outs. Sometimes the battery has simply reached the end of its life. Other times the charger itself is the culprit. We test the lot so you only pay to replace the part that is actually faulty, not three things you do not need.
Macs are brilliant when they are behaving, but when something goes wrong you quickly realise there are not many places in Perth that truly know how to fix them properly.
We support and repair Apple computers for Perth clients – iMacs, MacBooks, Mac minis, and Mac Studios or Pros. We fix hardware faults, sort out software glitches, recover data where possible, upgrade components, and help you move from Windows to macOS without losing your files or your sanity.
Common Mac dramas we deal with include: “It will not turn on.” “The screen is black but I can hear it running.” “It is running painfully slow.” “I spilled a drink on the keyboard.” “The battery dies in under an hour.” “The latest macOS update will not install.” “I have forgotten my password and I am locked out.”
Macs often last longer than your average PC tower, but they are not bulletproof. Drives fail, batteries wear down, screens crack, and software can get corrupted. We fix all of that – often same‑day for software problems and usually within a few days for hardware repairs, depending on parts availability in Perth.
From the outside your computer might look fine, but inside it is probably full of dust. Fans, vents, and heat sinks slowly clog up with years of dust, pet hair, and general junk that has been floating around your home or office.
That dust build‑up makes computers run hot. Overheating causes slow‑downs, crashes, random shutdowns, and in the long run can kill components. A dusty PC or laptop tends to run loud, run hot, and fail earlier than a clean one.
We give desktops and laptops a proper internal clean. We open the case, safely blow out the dust, clean the fans, clear the heat sinks, and reassemble everything correctly. After a clean, most machines run cooler, quieter, and noticeably faster.
Perth’s mix of dry days, coastal air, and traffic dust does not help. Offices near busy roads drag in extra grime. Homes with pets suck fur into every vent. For most systems we recommend a clean every 12–18 months, and more often if you are in a particularly dusty or high‑traffic environment.
Sometimes your computer is more than just “a bit slow” – it is properly broken. It refuses to power on, turns on but shows nothing on screen, makes strange beeping noises, or crashes constantly. That usually points to a hardware fault, and hardware problems need hands‑on repairs.
We repair desktop computers for Perth businesses and home users, either at our workshop or on site depending on the issue. We replace failed hard drives and SSDs, dead power supplies, broken motherboards, faulty RAM, and cooked graphics cards. We also fix machines that have been hit by power surges, liquid spills, or physical drops.
Most repairs take between one and three days. We diagnose the fault, order any parts we do not already have on hand, carry out the repair, and thoroughly test everything before we return the computer. For urgent jobs, we can often turn things around same‑day if the parts are in stock locally.
Everyone asks the same question: “Should I repair it or just buy a new one?” The answer depends on the age of the machine and what has failed. Swapping a drive in a three‑year‑old PC usually makes sense. Replacing a motherboard in an eight‑year‑old box usually does not. We give straight, honest advice so you can decide what makes financial sense.
Your computer is not completely dead, but it is definitely not right. It is slow, glitchy, making strange noises, or doing that thing where the screen flashes and you lose what you were working on. That is when you need proper troubleshooting.
We track down all sorts of computer weirdness for Perth customers. Random crashes, cryptic error messages, programs that refuse to open, files that will not save, slow performance, odd beeps, and generally strange behaviour. We run diagnostics, check system logs, test individual components, and follow the trail until we find the real cause.
Good troubleshooting is like detective work. The symptom is not always the true problem. “Computer is slow” might mean malware, a failing hard drive, not enough RAM, too many startup programs, overheating, or a mix of all of these. Our job is to figure out which one it actually is and fix *that*, not just guess and hope.
Most computer problems come back to something that changed – new software was installed, a Windows update ran, a driver was added, a setting was tweaked, or a piece of hardware started to fail. We identify what changed, undo the damage where possible, and get your system stable again.
Your computer still turns on, but it feels like it is stuck in molasses. Programs take forever to open, newer software complains, and you are wondering if you really need to shell out for a brand‑new machine. In plenty of cases, a few smart upgrades can give it a whole new lease on life.
We upgrade computers for Perth users with more RAM, faster storage (including SSDs), better graphics cards, and extra space for files and projects. We install the new parts, configure everything properly in the BIOS and operating system, and check that the whole system is running smoothly together.
For most older systems, the single best upgrade is replacing the old spinning hard drive with a solid‑state drive. After that swap, your computer usually boots in seconds instead of minutes. Programs open almost instantly and the whole system just feels new again – without the price tag of a completely new PC or laptop.
We also install extra hardware such as additional monitors, external drives, capture cards, and specialist equipment. We make sure it is compatible with your machine, install any required drivers, and do not leave until it is all working the way it should.
A failed drive is one of those heart‑sinking moments. Your computer will not boot, you cannot get to your files, and years of work, photos, and important documents suddenly seem out of reach.
We provide data recovery services for failed hard drives, corrupted USB sticks and external drives, and crashed computers across Perth. Using specialised tools and techniques, we attempt to pull data from drives that will not start up normally or are no longer being recognised properly by the system.
Data recovery is not always guaranteed. If the drive has serious physical damage, has been heavily overwritten, or has been locked up by serious ransomware, your files may be too far gone. Even so, we are able to get data back more often than most people expect – especially when we get to the drive early.
The number one rule with data recovery is simple: stop using the computer straight away. Every attempt to power it up or read files can make the damage worse and reduce the chances of a successful recovery. Switch it off, get in touch, and we will talk you through the safest next steps.
Your Perth business runs on the internet. Email, cloud storage, online banking, booking systems, customer databases – none of it works without a solid connection, and all of it is at risk if your security is not up to scratch.
Proper internet security means protecting your business from hackers, viruses, ransomware, phishing scams, and data theft. It is more than just “having antivirus installed”. It is business‑grade protection with firewalls, strong passwords, encrypted connections, multi‑factor logins, and staff who actually know what to look out for.
We set up internet security for Perth businesses that need things locked down without slowing the whole office to a crawl. We install business‑grade antivirus that runs quietly in the background. We configure firewalls that block dodgy traffic without getting in the way of day‑to‑day work. We set up secure VPNs for staff working from home or on the road, and we turn on encryption so your data stays private even if a laptop goes missing.
The biggest security risk in most workplaces is not the gear – it is people. Staff click on phishing emails that look legit. They reuse weak passwords. They open work files on public Wi‑Fi at cafés and airports. They plug random USB sticks into company machines “just to see what’s on it”. Good internet security always includes training your team so they recognise scams early and avoid the simple mistakes attackers rely on.
Your office Wi‑Fi screams along next to the router and crawls in the meeting room out the back. Half the team hogs the good desks. The rest put up with dropouts, buffering, and slow speeds that make everything a chore.
We design and optimise networks and Wi‑Fi for Perth offices, warehouses, retail spaces, medical clinics, and cafés. We test where your Wi‑Fi is weak, then fix it with the right mix of extra access points, better business‑grade hardware, or smarter placement so coverage is solid where you actually work.
Wi‑Fi headaches we fix all the time include: “It’s fast in the morning and useless after lunch.” “It works on phones but not on laptops.” “The connection keeps dropping out.” “We cannot get signal in the warehouse or back office.” “It’s fine for some people and awful for others.” “It worked great before we moved offices; now it’s a mess.”
Good Wi‑Fi in Perth is not about buying the most expensive router on the shelf. It is about having the right equipment in the right spots with the right settings for your building and the number of people using it. We have fixed Wi‑Fi in old brick and fibro buildings with thick walls, big sheds full of metal racking, and CBD offices where a dozen neighbouring networks are all fighting for the same channels.
New Perth office, fresh NBN connection… and nobody can get online. The modem is flashing like a Christmas tree, the router is not talking to anything, and your team are chewing through mobile hotspots just to answer emails.
We set up internet and Wi‑Fi for Perth businesses when they move, expand, or upgrade connections. We work with your internet provider to make sure the service is actually live. We configure your modem and router properly, set up secure Wi‑Fi with decent passwords, connect all your computers, printers, and devices, and test everything so you know it works before the team settles in.
A proper internet setup also means picking the right speed for how you actually use the web. The telco will happily upsell you to the fastest, priciest plan, but an office with five people doing email, cloud apps, and a few video calls does not usually need gigabit speeds. We help you choose a plan that is fast enough without wasting money on bandwidth you will never use.
One of the most common internet problems we see around Perth is NBN connections that technically “work” but are flaky or slow because the technician never configured the modem and router properly. We fix these every week – often it comes down to a handful of settings that need to be changed so your connection finally behaves the way it should.
Five computers fighting over one printer. Half your crew cannot see the shared drive. Someone has plugged in a cheap home router and now nothing behaves. Network problems slow down every business, but a lot of Perth companies just put up with it because they reckon fixing it will cost a fortune.
Setting up a proper business network is not rocket science. You need equipment that actually works well together, cabling run to the right spots, and sensible settings so your team can just get on with their jobs instead of wrestling with the tech all day.
We have wired networks in older Perth homes‑turned‑offices where running cables means getting creative in the roof space. We have installed mesh Wi‑Fi systems in big warehouses where one lonely router could never cover the whole shed. We have linked offices across multiple levels in CBD towers where the internet comes in on one floor and everyone works a couple of levels away.
The biggest networking mistake Perth businesses make? Relying on home‑grade gear for serious workloads. That $89 router from the electronics store simply cannot cope with 15 people on video calls, cloud apps, and streaming at the same time. It will choke, crash, and drag your whole office to a crawl. Business networks need business‑grade equipment, and we help you choose solid, reliable gear without blowing the budget.
A few weeks back, a Perth agency rang after their accountant spotted something odd. Money was quietly being sent to an overseas account they had never heard of. Turned out attackers had been sitting inside their systems for months, reading emails and watching transactions, just waiting for the right moment to strike. A proper digital security check would have picked them up in the first week.
Plenty of Perth businesses assume they are “secure enough” because they have antivirus installed. That is like locking the front door while leaving every window wide open. Real security means looking at the whole picture – your network, devices, software, staff habits, and all the little cracks attackers actually use to get in.
We run digital security checks that show you exactly where you are vulnerable. We scan your network for open ports and weak spots. We check if your software is out of date and full of known security holes. We test how easy it would be to crack your passwords. We look for malware hiding quietly in the background. We review who has access to what and confirm your data is being backed up – and that those backups are protected.
On average, a full security check uncovers 8–12 serious issues that Perth businesses had no idea about. Servers running software that has not been updated in years. Admin passwords set to “admin123”. Staff with full access to finance systems when they only need to view reports. Ex‑employees whose accounts are still active months after they left. We do not just dump a scary report on your desk – we rank the risks and give you a clear, practical plan to fix the most dangerous problems first.
Not long ago, a Perth clinic was locked out of its patient system after suspicious logins started popping up from overseas. The software shut everything down to protect the data. The attackers had grabbed a password that was reused across work email, personal email, socials, and streaming services. One breach handed them the lot.
Passwords are usually the weakest link in your security chain because people are bad at creating and managing them. “Password123”, “Perth2024”, your pet’s name, or your birthday – hackers crack these in seconds using huge leaked password lists and tools that can try thousands of guesses a second. Strong passwords look random and ugly, and that is exactly why they work.
We set up proper password systems and multi‑factor authentication (MFA) for Perth businesses. We help your team create strong, unique passwords, roll out password managers so nobody has to memorise dozens of logins, and turn on MFA anywhere it is supported. MFA means you need two things to log in – something you know (your password) and something you have (your phone, a code, a security key, or a fingerprint). Even if someone steals your password, they still cannot get in without that second factor.
A lot of businesses push back on MFA because it feels like extra hassle. Then they get hit with an account breach, invoice fraud, or ransomware and realise an extra ten seconds per login would have saved them tens of thousands of dollars and weeks of cleanup. We set up tools like 1Password or LastPass, configure MFA using Microsoft or Google Authenticator, and train your team so the process is simple enough that everyone actually uses it.
It only takes one dodgy click. A Perth real estate agent opens what looks like an Australia Post email. “Your package couldn’t be delivered.” They click the link. A few minutes later, every file on the computer is locked and a ransom note appears. That is ransomware doing its thing. When you catch it early and have solid backups, proper virus removal can turn a disaster into a close call.
Viruses, spyware, and other malware are everywhere online. They hide in email attachments, shady websites, fake updates, cracked software, and USB sticks someone found in a car park. Signs you are infected include sudden slowdowns, constant pop‑ups, your home page changing on its own, antivirus refusing to stay on, files vanishing, or contacts getting strange emails from you that you never wrote. The nastiest malware tries to stay hidden, quietly stealing data and watching what you do until it is ready to strike.
We remove all types of malicious software from computers and networks across Perth. That includes classic viruses that corrupt files, spyware that nicks passwords and banking details, ransomware that locks everything, and Trojans that give attackers a secret back door. We use professional‑grade tools that go much deeper than basic consumer antivirus. We scan in safe mode, check startup entries, browser extensions, system folders, and all the corners normal scans often miss.
Most infections start the same way – with an email attachment or link that should never have been opened. An invoice you were not expecting. A delivery notice that does not quite match any order. After we clean your systems, we do not just walk away. We show you how the infection happened, update your software, tighten your antivirus settings, and teach your staff how to spot dodgy emails before they click. Getting people into the habit of pausing for a few seconds before opening links or attachments would prevent a huge chunk of malware incidents in Perth businesses.
