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FAQ’s

Here, you’ll find answers to questions we get asked a lot about Geeks Perth.

Home | FAQ’s

How long will it take to fix my laptop?

The time it takes to fix a laptop really depends on what’s wrong with it. Easy fixes might only take a few hours, but trickier problems could mean we need it for a few days.

The cost of the repair will depend on the type of problem and if any new parts are needed. Good news is, we offer a free check-up to give you an idea of the cost before we start any work. No surprises!

Yep, absolutely! We offer a warranty on all our repair jobs. How long the warranty lasts depends on the type of repair, but it’s usually somewhere between 30 and 90 days.

It’s a good idea to back up all your important stuff, clear off any personal info, and jot down any specific problems or error messages you’ve been seeing.
Our tech gurus are trained to fix a wide variety of brands and models. Still, it’s probably best to give us a bell with your laptop’s details just to double-check.

Yes, for some issues, we can come to you to do the repair. Get in touch with us, and we’ll let you know if your particular repair can be done on-site.

You can book an appointment by giving us a call, popping onto our website, or just dropping into our service centre.
We take cash, credit or debit cards, and online payments. Easy as!

Client Testimonials

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“Their team handles everything from daily support to system monitoring, freeing us up to focus on growing our business. They’re responsive, reliable, and really know their stuff. It’s been a fantastic partnership.”
JaneSmall Business Owner
“We were really nervous about moving our operations to the cloud, but Secure Nerds made the transition smooth and painless. They tailored the migration to fit our specific needs and now manage everything seamlessly.”
Head of OperationsFitness Company
“Their insights and guidance were spot-on, and they created a tech roadmap that aligns perfectly with our business goals. Since implementing their recommendations, we’ve seen significant improvements in our operations.”
David RSmall Business Owner
“As a growing company, we needed reliable IT support that could scale with us. Secure Nerds has provided just that. Their managed services are comprehensive, and their team is incredibly responsive. We feel confident knowing our IT needs are in capable hands.”
Laura MOperations Director
“Outsourcing our IT to Secure Nerds has been a game changer. Their team handles all our IT needs, from hardware and software management to network security. It’s like having an in-house IT department without the overhead costs. We couldn’t be happier with their service.”
Mark SGeneral Manager
“Their team is always on top of things, ensuring our systems are up-to-date and running efficiently. Their proactive approach to IT management has significantly reduced our downtime and improved our overall productivity.”.
Jessica THR Manager

Locations

Queensland

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Give us a call at 1300 600 004  to confirm and we will also let you know if we can help remotely.

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Brisbane

Canberra

Melbourne

Sydney

Our Services:

Computer & PC Repairs

Computer Setup

Computer Troubleshooting

Macbook Repairs

Hardware Installation

Laptop Repairs

Computer Maintenance

Computer Hardware

Software Installation

Data Recovery

Data Backup

Computer Training

Insurance Reports

Mobile Device Setup

Tablet Repairs

Printer Setup

Point of Sale Setip

Digital Security

Email Setup

Smart TV Setup

TV Wall Mount

Smart Home

Internet Security

Wi-Fi & Internet Setup

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1300 600 004

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